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Freight Forwarders' Liability

Liability protection for freight and logistics responsibilities.

Freight Forwarders' Liability insurance can protect against legal liability arising from services such as transport arrangement, documentation, storage and cargo handling.

Overview

Protection for the responsibilities freight forwarders carry

Freight forwarders take on significant contractual and legal responsibility when arranging transport, handling documentation and coordinating cargo movement on behalf of clients.

This cover is designed specifically for that professional and operational exposure, distinct from cargo or hull insurance.

Who Needs It

Is this relevant to you?

  • Freight forwarding companies.
  • Logistics coordinators.
  • Customs brokers handling cargo documentation.
  • Businesses arranging multimodal transport on behalf of clients.

Coverage

What It Typically Covers

Errors in documentation Misdelivery liability Cargo handling liability Storage liability Contractual liability arising from forwarding services Defence costs

Read Carefully

Important Considerations

  • Liability limits and terms vary significantly by trade lane and cargo type.
  • Standard trading conditions (e.g. FIATA-style terms) affect the scope of liability assumed.
  • This is distinct from Marine Cargo insurance, which protects the goods themselves, not the forwarder's liability.
  • Subcontracted carriers and warehousing arrangements should be clearly documented.

Our Role

How Omega Helps

If You Need to Claim

Claims Support

1Preserve all shipping documentation related to the claim.
2Do not admit liability.
3Notify Omega and the insurer promptly.
4Notify any subcontracted carriers or partners involved.
5Cooperate with the insurer's investigation.

FAQs

Frequently Asked Questions

How is this different from Marine Cargo insurance? +
Marine Cargo protects the value of the goods themselves. Freight Forwarders' Liability protects you against claims that you, as the forwarder, were legally liable for a loss.
Does this cover errors in customs documentation? +
Documentation errors are often a core part of this cover, but scope varies by policy — we help confirm exactly what's included.
What if I subcontract part of the transport to another carrier? +
Your liability as the contracting forwarder may still apply even when a subcontractor is used — this should be clarified in your policy.

Related Solutions

You may also need

Protect the liability you carry as a freight forwarder.

Get a quote matched to your trade lanes and cargo types.

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